Not resolved
1.0
Details
Additional Services
Customer service
Discounts and Special Offers
Location
Price Affordability
Product or Service Quality
Reliability
Value for money
0 comments

Rented through economycarrentals.com 5 weeks in advance and got a great deal! Came to the counter and to my surprise they do not accept American Express (I had no other credit card with me).

Nowhere in economycarrentals does it say Green Motion in Miami does not take amex. I talked to the “manager” who was extremely rude and did nothing to solve the issue or apologize (Brian Mota). Ended going to another company where I paid extremely high rental prices for renting last minute.

If I had known this in advance I would have brought my mastercard from home or rented (5 weeks earlier) from some other company (with better non last minute sky high rates). I will be filling a complaint formally, I am out $200 b/c of this and their misleading information.

Product or Service Mentioned: Green Motion Car Rental.

Reason of review: Problems with payment.

Company wrote 0 private or public responses to the review from Sep 12.
Do You Have Something To Say ?
Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like