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1.3

Very slow service. I waited over an hour just to get to the desk.

Pushy staff trying to upgrade you and sell you further insurance. Didnโ€™t have the car I ordered and so gave me a vehicle in a lower class which I could have paid less for in the first place and didnโ€™t offer me a refund to make up the difference. Made me sign the vehicle condition report form before even seeing the vehicle and then I was sent out to get the vehicle from the car park on my own. I noted several pieces of damage to the vehicle that where not on the form and took photos of these.

I feel if I hadnโ€™t they would have tried to insinuate that I had made the damage on returning the vehicle and charged me for it.

I wonโ€™t use them ever again and I would advise others to avoid them. If they do try to scam you make sure you report it to Trading Standards, BVRLA and actionfraud.org.uk.

Reason of review: Bad quality.

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