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2.6

Green motion are scammers. I have never felt so scammed by a car hire company!

We have been to Kefalonia 21 times and never have we had the trouble that we had recently with Green Motion. Ever had the paintwork underneath of your car checked when you take out a hire car? No, neither had we and we didnโ€™t with Green Motion. But when we took the car back they were lying on the floor looking for damage under the car!!

Hmmm seems a little unfair when it isnโ€™t checked on the way outโ€ฆโ€ฆโ€ฆAnd unfair it was as we then got charged โ‚ฌ400 for 5 chips to the paintwork under the edge of the car. Who knew if they were there before we took the car out as it wasnโ€™t checked by them or us? Would they ever be repairedโ€ฆ.. based on our Kefalonia experience, noโ€ฆ.

yet they charged us all that money and ruined our holiday โ€“ it only needed a white paint kit to touch them up! They are obviously all about scams as we found some obvious damage on the car that they hadnโ€™t marked on the initial rental agreement when we came to check the car. They tried to *** our in-laws when they used them too. So Iโ€™m not surprised to say that we cancelled our second booking with them for this year and will be using someone else.

I emailed their complaints department in the UK but no one was interested. So avoid them like the plague unless you want to pay for their scamming!

Reason of review: Poor customer service.

Monetary Loss: $400.

Preferred solution: Full refund.

Green Motion Greece Pros: Car was new and in good condition.

Green Motion Greece Cons: Damage charges, Attitude and questable business practice, Staff.

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Guest

Same with us in May 2017. The attitude during their post return inspection is "we'll find something here if its the last thing we do".

Needless to say, they found something, only visible by looking along the wing at the right angle - almost certainly there when we picked it up. Result was 400 euro bill.

Fact is I am certain several other suckers like me paid the same amount for the same damage during last year. Don't touch them

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