Latest review first
From the start to finish we had the worst experience with this company. Collected at London City Airport as their service provides a shuttle service to their offices. Company credit card didn't work, therefore I had to pay for the parking out of London City Airport,...Read more
I didn't like
- Told different things but different members of staff
- Empty tank at pick up
- Very poor customer service
Was charged £40 on arrival at birmingham airport,car pick uo time 10pm..calling them from 9.45pm from airport no reply. Finally got through at 10.04pm, qas(employee) said he was in toilet so couldnt answer phone, but charged £40 for late pickup 10mins late because of...Read more
I rented a car in September and someone hit me in the rear. I had to pay a deductible of $1000.00 and my insurance company cant get an estimate to pay for the damage and reimburse me. I have sent lots of emails, insurance company has called emailed with no to little...Read more
Over the space of 24hrs this company refused me a car on two occasions. 1st time, I was late but for £240 extra they could issue car. Agent angry, aggressive and more interested in sorting out his ‘chippy tea’ than helping me. Sneered when I asked about refund because...Read more
Picked the car up from Green Motion Gatwick on a rainy night, was told about some damage on the rear bumper, which we saw and made sure was noted on the collection form, signed it, used the car for three days. On return at Gatwick employee Hasan came out to check the...Read more
I have recently hired 2 cars from Green Motion as was unable to drive my manual car due to an injury. On both occasions I was seen to quickly and issued with a good standard car, the second time was brand new. I inspected the car with a member of staff who was happy...Read more
Absolutey terrible, stay clear and don’t rent from them, I was supposed to get a certain car or similar but recieved something a lot worse and not similar, within minutes of leaving the dealership the car had s fault and the under car protector had fallen off, when I...Read more
Complete tossers at Marrakesh Airport in Morocco. Took £500 from my account for tiny mark on a windscreen even though I paid extra for insurance cover. Agents have no ID on them so you really don't know who you are dealing with. The car when I took it was covered in...Read more
Green Motion in Miami, Florida - TERRIBLE!!!! DONT USE THIS COMPANY!!!
We got to Green Motion only to wait over an hour to get service. When we finally got someone to help, they didnt have the Armada we preordered. We got an old Ford Expedition with low tires. I let them know my frustration and they didnt care at all. They add on fees and have absolutely the worst customer service possible!!! RENT Your vehicle elsewhere!!!!!
Green Motion - Terrible company
Slotw service waited 1 hour to pick up a car at gatwick with only 3 people in the line ahead of me (both being served when i arrived) when returning the car i was charged for a 12mn scratch on the wheel when there term state 15mm and under is free. Very hard to contact them about this they have ignored some emails from me. Will never use again
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