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1 comment
2.1
Details
Hired a car from them , parked in a multi-storey in Bournemouth covered by an automated parking system which mistakenly issued a parking ticket which was sent to green motion which in turn passed it on to me for which they charged £84. I got an apology from the parking...
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Anonymous
#1695664

I got a parking ticket at tescos in weston super mare for a 14min overstay. This lot, Green Motion Bristol Airport, took 2 months to take 84pounds - rip off charge whether its...

Author
Review #1543356 is a subjective opinion of poster.
0 comments
Do not touch with a barge pole. I rented a car from them at Gatwick and asked for a GPS to be supplied at an extra cost of £56. This GPS did not work as it did not acquire a satellite and by this time I was already driving to Kent for a meeting. I tried to phone them...
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Author
Review #1540012 is a subjective opinion of poster.
1 comment
I rented a car from Green Motion Edinburgh and will never make that mistake again. I went with them cause it seemed to be the best deal. However, when I got there it was over an hour and a half to get to see a representative. First crap policy they have is an...
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Anonymous
#1703241

If you only knew what they did to mu husband. However we are going for a CCJ...will see how they respond to this.

Author
Review #1539261 is a subjective opinion of poster.
0 comments
1.0
Details
Bristol Airport April 2019. Booked an amazingly cheap 12 day rental for £105 through Rentalcars.com. Yes, suspiciously cheap, but used them before (2015) from Gatwick and all was good on that occasion. They are off-airport so you have to get their shuttle bus which...
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Author
Cons
  • Being scammed
  • Unscrupulous dodgy dealings
Reason of review
Pricing issue
Loss
$200
Review #1528445 is a subjective opinion of poster.
0 comments

Green Motion - Basically a scam?

The company billed me twice for the same (!) damage to their car, and refuses to get back to me since. Checked online and I see hundreds of such complaints.
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Author
Review #1527626 is a subjective opinion of poster.
0 comments

Green Motion - ? Fraudsters

1.0
Details
Booked a car at Edinburgh airport and shocked to find they take £1205 damage fee from my credit card. This left my bank account instantly. Returned car with no damage. After 3 weeks still no sign of my money so I phoned. They said the money should have been returned automatically within 7-10 days and that there must have been a problem with their system. They said it would be with me within 3-5 days. Needless to say still waiting . Why should they have these sorts of sum sitting in their bank account for weeks earning interest for them? I suspect if I hadn’t called I would never have seen my money again ( and still might not). DO NOT USE THIS COMPANY
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Author
Review #1520855 is a subjective opinion of poster.
0 comments
1.6
Details
I booked a car hire from Green Motion from Edinburgh Airport on Thursday 18th April 2019. I waited two hours in a queue. At the end found Green Motion's policy is to discriminate against those with a British Driving Licence as you have to prove whether you have any...
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Author
Pros
  • Returning the car
Cons
  • Almost 3 hour wait to pick up a car
Reason of review
Poor customer service
Tags
  • Poor Service And Empty Fuel Tank
Review #1519327 is a subjective opinion of poster.
1 comment
1.0
Details
Green Motion - Ripped off and card Fraud
Last week returned car to Gatwick to be told car had slight scatch on door. That scratch is now worth $1771......what rip off. Bigger issue is she used wrong card for deposit. A card that had not been used is 3 years. Within 24 hours of Green Motion swiping it, the...
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Anonymous
#1672475

I rented from green motion Edinburgh two weeks ago. The excess of 1200 was drawn down from my credit card before I left their office. When I discovered this I rang and they to...

Author
Location
Horley, England
Reason of review
Poor customer service
Loss
$1771
Review #1511181 is a subjective opinion of poster.
0 comments
2.1
Details
Funnily enough I'm in the same process as yourself and the "mention of the last five rentals for damage" was given to me also. The "scratch" he pointed out - bloke with acne problem on face - I couldn't see and even with my spectacles on I still couldn't see it, until...
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Author
Pros
  • To get away from the robbing gits
Cons
  • Tried to scam and rip off the customers
Tags
  • Green Motion Gatwick Airport
Review #1509242 is a subjective opinion of poster.
0 comments

Green Motion - No Customer Service

1.0
Details
No customer service. We may have dodged a bullet now reading the previous reviews. Luckily we never got our hire car from this company. We arrived in Toronto airport and travelled to the destination to pick up our car and only had a telephone at the bottom of the escalators where they told us that someone had crashed our car and there was no more cars. Accidents happen but the customer service received was pitiful. We had no means of transport, and they suggested we get a hotel until the next day when they could have our car ready! Or get a cab! Great!! We managed to travel back to the airport and get another car in the end but no help from this company!!
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Author
Pros
  • Original price
Cons
  • That fact that there was no service or contingency plan
Reason of review
Poor customer service
Loss
$324
Preferred solution
I will be claiming the difference for the new car hire from our Booking broker who seem to have more customer service
Review #1507929 is a subjective opinion of poster.