Efren C Wjx

Watch out of this Monster

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This company sucks and rip off. They require you an enormous deposit of 500 U which is equivalent to$617.28. Car rentals normally require a deposit of $200.00. To lure a customer, they asked you to put a small amount of reserve deposit for a car rental. Once you made a reservation, they asked you to block in your credit card 500 Euro. Bad business for Budget rent a car. This is the car company you cannot trust. Beware!
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Reason of review:
Pricing issue
2 comments
Guest

Total scam in my personal opinion you return car they examine it for any scratch or any water and tear no matter how small and change you for itI dropped car back at Gatwick airport they had second room for return carsAway from arrivalIt all seemed that intention was to find something to change extraA scratch that was only superficial that would easily polish out with t cut was deemed chargeableI have reported it to office of fair trading and to which magazineI would advise people to avoid this firm

Guest
reply icon Replying to comment of Guest-1454408

Well said

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Avid Wua

Green motion - stay away to avoid losing money!

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Woth Green motion - worst car renting experience I have ever had. They claimed that we have made two new marks which was redicilous, so tiny I would not even notive at pick up. On that we lost the whole deposit - 700eur. Plus the child seat was not functional, staff did not help anyhow, so we had to buu a new child seat after we discovered that belts did not fix properly. Not even sorry, instead Grean motion rudely mentioned on the phone thay maybe we made a damage!!! I advise to not be attractef by low price, it just is not tru, at the counter ot comes extra costs which normaly are included in other rental company's contracts. Scam and shame!! Pfff, will never use these rubbers again.
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Reason of review:
Problems with payment
Peter M Qde

Scam and fraud

I hired a car in Durban and had to pay up front deposit and rental fees got to the address given and its a scam cost me R 2680
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Reason of review:
Problems with payment
Susan M Pju

Scammers

I have a rental right now. When checking in, I had to provoid proof of insurance. I did not realize that & with the time difference, my company was closed. Within 24 hrs I received proof of my insurance & emailed to them requesting taking it off. They will not. I am afraid to return the car now reading all these comments. I was given a dirty car w/stains. I took pictures. Gas was not filled all the way. I know they will hassle me because it just seems like they are scam artist. Please pay the extra price for a reputable company.
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Reason of review:
Poor customer service
Ruth G Yki

Worse Car Rental Company

I hired a car from this company only to receive the worse customer service I have ever experienced. It took the female customer service person at least 30 minutes to deal with each customer due to her leaving her customers to close the office door every few minutes. When I was being attended to by same female person who may I say was very rude and condescending. She assured me that I was being given a small car only to be given a very large one. On complaining about the service given I got a false accusation made re me being an hour late for my booking which was completely untrue. This company should be ashamed of itself and I for one will never use it again and will not be recommending this company to anyone in fact I would deter anyone from using this company.
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Pros:
  • Car ok
Cons:
  • Costomer service and rudeness
Reason of review:
Poor customer service

Preferred solution: Let the company propose a solution

Anonymous

Absolutely discussting company.

They might be cheap but they will get you when you return the car !
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Reason of review:
Not as described/ advertised
C r Nkx
map-marker Sipson, England

Green rubbish

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Just returned my car to be accused of having a animal in the car I explained to the uneducated gentleman i don't own a animal or have access to one why would it be in my car? I explained the few hairs may have come from my partners fur coat to his reply "I've seen this before it's from a dog!" What an idiot I now have been charged £96 ( wayyyyy over priced) for a valet of the boot....... Ridiculous jokers fools imbuseles
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Reason of review:
Problems with payment
1 comment
Guest

I agree don’t use them

Anonymous

Total crooks

Rented a car, picked it up in the dark. The guy showed me about the car and pointed out existing damage with a torch. The dent in question would not have been visible. When I returned the car the guy found a tiny dent in drivers door which i obviously didn't see when I collected the car. I add insult to injury they charged me for the rental even though I had paid already. When I contacted them about this they told me to contact the booking broker. I have since read many reviews from people who have had similar problems i.e. being charged for damage which probably already existed. I like many other disgruntled renters live abroad making it very hard to fight this sort of thing.
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Anonymous

Scam. Avoid at all times.

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Truly dreadful, rip-off company. Normal wear and tear regarded as damage. They are hidden behind Ryanair's car rental offering so beware. This is a scam company that needs to be investigated by consumer protection. Avoid at all times
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Reason of review:
Bad quality
1 comment
Guest

Like many others here I was charged for damage I never did. I reported them to the West Sussex Trading Standards who did nothing.However, I think the more people who report these theiving scammers the better then the authorites have to do something eventually.So i urge you to follow up and report them.

India Oxu

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Verified Reviewer

*** bags

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Looks like I'm not the only one to be scammed by these rip off merchants, a very similar experience of made up damage and charging us a fortune for basically nothing, I have told everyone I know never to use you, I will ensure you are taken to court, you are absolute ***
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Reason of review:
Problems with payment
3 comments
Guest

Utter lying {{Redacted}}. I got scammed for over £1000 in Edinburgh on Wednesday. Not letting it go.

Guest

This is absolutely sickening. Same thing happened to me.

Same two scratches they are telling everyone they did. Its a huge scam. How can they get away with this?

what further action do you suggest I do. I can't just sit here and let this company keep ripping people off.

Guest
reply icon Replying to comment of Guest-1435668

Report to the bvrla and also Trading Standards.

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Anonymous

Worse experience

Scammers money rip off never rent from them to many can go rong from one price they ask more .custumer suport verry ruud a special kylie if is her real name a lady around maybe 40-50 verry ruud.dont go near this company
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Reason of review:
Poor customer service
Ronald W Iey

No Problem

After reading many reviews I was dreading arriving at their office. However from the offer of coffee while I waited my turn to picking up the vehicle all went smoothly. Gabriel was efficient and pleasant and the process and documentation did not take long at all. Extra Insurance was not pushed and my refusal accepted. The car return was just as smooth with Eduard checking everything with me and completing the document when I was satisfied all was in order. My only concern was that when I returned the car their were around 10 groups of people waiting to be served. A long wait for some I imagine although there were three serving. While I was there a new portacabin was being lowered into the returns car park A new system of checking in and returning is apparently soon to commence.
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Reason of review:
Good customer service
1 comment
Guest

yea right what are you? employed by gm?

Anonymous

A bunch of theves

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They are theves they have been robbing people every day and they are getting away with it this company needs to be closed down they take advantage of people in a rush and make falce scratched and dents that do not existed take photos of the car and pay nothing if they try to extort money out of you they . I hope every one of there staff become jobless and never return to the workforce again .
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Reason of review:
Problems with payment
Anonymous

Green motion thieves

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this Green Motion company not only hold you to ransom at pick up making extra uneccessary charges but once you arrive home they take constant monthly charges illegally from your bank account, even when the card has been changed they bypass that card and charge the next one the days of *** Turpin are back with a vengeance this company is not only a complete scam set up but the staff members told me it was going to happen and there is nothing one can do about it this has been going on for 3 months already I have had to close my bank account it is the only way to stop these thieves, and when you call them they simply make you wait on the phone accumulating more charges and then hang up on you
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Loss:
$1000
Reason of review:
Problems with payment

Preferred solution: Full refund

Anonymous

THIEVS

I was not aware of the fact that i had stopped in traffic on a BOX JUNCTION which i had never seen or heard of before when i arrived home in Denmark i recieved a mail saying i had a penalty to pay there was no attached file the mail said this penalty may not reach your country so we will pay it for you ,asif you would let someone pay a fine for you that you never have seen I replied the mail and said send me the penalty and i will pay it myself so they did, when i could see it was true I paid for it the same day 65 pounds now it said or after 28 days it was 130 pounds.so i now mail green motion saying that i had paid but the next day green motion went into my acount and took out 130 pounds that they claim was for ther time and that they would get the lowest price for the penalty 65 pounds but the law said in the letter pay now 65 pounds or after 28 days it would be 130 pounds so how on earth can they say it is them that can get the lower rate its the law that said that .when i see that they had stollen my 130 pounds i tried to complain and wanted my money back they just sent me a pre writen mail back saying that it was for ther expeces good wage send an attachment to a custermer and just take 130 pounds out ther account..please please dont fall for this *** cheapskate company rent a car from Avis or hertz or another trustworty company you may pay a little more but trust me your making the right decition.I WILL NEVER NEVER RENT A CAR FROM THEM AGAIN I HATE THIS COMPANY IF I EVER GO BACK TO ENGLAND I WILL MAKE A PERSONAL VISIT TO GREEN MOTION AND TELL THEM WHAT I THINK ABOUT SCAMMERS I WILL ALSO TELL THE CUSTOMERS I SEE THERE TO RECONSIDER BEFORE THEY FALL IN THE SAME TRAP.TO GREEN MOTION I HOPE YOU ALL HAVE THE WORST XMAS EVER AND THAT YOU THEING CANIVING COMPAY GO DOWN THE DRAIN YOU WILL NEVER HAVE ANY MORE CUSTERMERS FROM DENMARK IF I CAN HELP IT I WILL TELL EVERONE I KNOW HOW *** AND UNTRUSTWORTHY YOUR *** COMPANY IS.As you may have guest im really pissed of i could have used that hard earned money on my 4 year old daughter for xmas *** OFF AND ROT IN *** GREEN MOTION
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Loss:
$250
Reason of review:
UNFAIR SERVICE