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2.1
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I collected the vehicle from the Heathrow location on Wednesday November 7th. Due to bad weather I was unable to inspect the vehicle. I was given three hours from collection to report any damage. The weather continued to be bad (heavy rain) so, I inspected the vehicle...
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Author
Location
Sipson, England
Pros
  • Check in
Cons
  • Ripped me off for 800 gbp
Reason of review
Fraudulent charges
Loss
$1000
Preferred solution
Full refund
Review #1399231 is a subjective opinion of poster.
Resolved
0 comments
1.0
Details
We went to uk for a wedding. Myself and husband only. 2 cloth cabin bags..... Our first time renting a car, booked through Ryanair website. 2 days hire. Arrived at aprox 9.40pm it was dark. Apparently the car we were due to get was crashed due to get a small car like...
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Author
Pros
  • Life before i came across green motion
Cons
  • Staff not helpful resolving issue
Reason of review
Bad quality
Review #1261359 is a subjective opinion of poster.
Resolved
0 comments
1.0
Details
Unbelievable..... Birmingham international airport. Turned up last night to pick up my car as per my reservation. Nobody was at the desk! A group of people with reservations were waiting outside had been there for 30 mins. I finally was able to speak to Ajay, who said...
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Author
Reason of review
Poor customer service
Review #1181985 is a subjective opinion of poster.
Resolved Featured
4 comments
1.0
Details
Green Motion - These guys are con artists-please just go elsewhere!
Green Motion - These guys are con artists-please just go elsewhere!
Green Motion - These guys are con artists-please just go elsewhere!
Green Motion charged me £655 for the damage as per the photos attached. On returning the vehicle I had no awareness of the scratches, that is, I had not knowingly brushed, bumped or otherwise caused the scratches. When I returned the car, it was extremely busy and I...
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Anonymous
#1672492

Hi Kevin, can you please help me with the details of Green Motion HQ as I have been ripped off for the same amount.

Author
Cons
  • Staff
  • Complaints proceedure
  • Charges
Reason of review
Everything
Loss
$850
Tags
Review #1174603 is a subjective opinion of poster.
Resolved
0 comments
1.2
Details
Green Motion - Charge for non-existant damage
Green Motion - Charge for non-existant damage
Green Motion - Charge for non-existant damage
Green Motion - Charge for non-existant damage
Earlier this week I returned a car to Green Motion and was told there were two new dents and I would be charged £220. The "dents" (which they said were in the rear wings and had been caused by other drivers opening car doors and knocking my vehicle) were NOT visible to...
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Author
Location
Sipson, England
Cons
  • Charged for false damage
  • Dishonest practices
Reason of review
Charged for "damage" which was invisible
Loss
$800
Preferred solution
Let the company propose a solution
Review #1095741 is a subjective opinion of poster.
Resolved
1 comment
3.3
Details
I've rented a Seat Ibiza for a week in august in Modin Airport (Warsaw, Poland) ; the car was given back during opening hours but nobody wanted to come check the car with me. After a month, I've received a damage notification of 2600PLN by email for a damage on the...
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Anonymous
#1241441

I have had £2000 taken from my account, they faked a contract i didn't sign. I am pursuing this through the police as fraud.How did the money get taken from you?

Author
Location
Warsaw, Masovian Voivodeship
Pros
  • Car and price
Cons
  • No gps even booked in advance
  • Unfair damage cost
Reason of review
Problems with payment
Tags
Review #927960 is a subjective opinion of poster.
Resolved
0 comments
Hired a car from Green Motion attracted by low price. Car was presented to me late, and dripping water because it had just been washed, making it difficult to see scratches. Car had many scratches including 1 additional one caused by the car washer. When I returned the...
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Author
Location
West Sussex, West Sussex
Cons
  • Dubious damage report
  • Inflated charges for damages
Reason of review
Poor customer service
Loss
$110
Preferred solution
Price reduction
Tags
Review #865333 is a subjective opinion of poster.
Resolved
3 comments
1.0
Details
I recently hired a car through Green Motion via the Ryanair website. The car was fine and in excellent condition and was fit for purpose. Sadly, whilst I had the car on hire someone smashed the off-side wing mirror when it was parked up. I took it back at the end of...
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Anonymous
#1140895

https://www.facebook.com/groups/1720429874900990/

Author
Location
Castle Donington, Castle Donington
Pros
  • Front office was friendly
Cons
  • Inflated charges for damages
  • Damage charging policy
  • Inflated charges for damage
Reason of review
Outright thieves
Loss
$995
Preferred solution
Let the company propose a solution
Review #823675 is a subjective opinion of poster.