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Resolved
I collected the vehicle from the Heathrow location on Wednesday November 7th. Due to bad weather I was unable to inspect the vehicle. I was given three hours from collection to report any damage. The weather continued to be bad (heavy rain) so, I inspected the vehicle...
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2.1
I liked
  • Check in
I didn't like
  • Ripped me off for 800 gbp
#1399231
Resolved
We went to uk for a wedding. Myself and husband only. 2 cloth cabin bags..... Our first time renting a car, booked through Ryanair website. 2 days hire. Arrived at aprox 9.40pm it was dark. Apparently the car we were due to get was crashed due to get a small car like...
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1.0
I liked
  • Life before i came across green motion
I didn't like
  • Staff not helpful resolving issue
#1261359
Resolved
Unbelievable..... Birmingham international airport. Turned up last night to pick up my car as per my reservation. Nobody was at the desk! A group of people with reservations were waiting outside had been there for 30 mins. I finally was able to speak to Ajay, who said...
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1.0
#1181985
Resolved Featured
Green Motion - These guys are con artists-please just go elsewhere!
Green Motion - These guys are con artists-please just go elsewhere!
Green Motion - These guys are con artists-please just go elsewhere!
Green Motion charged me £655 for the damage as per the photos attached. On returning the vehicle I had no awareness of the scratches, that is, I had not knowingly brushed, bumped or otherwise caused the scratches. When I returned the car, it was extremely busy and I...
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Anonymous
Anonymous

Hi Kevin, can you please help me with the details of Green Motion HQ as I have been ripped off for the same amount.

Anonymous
Kevin

Like many others here I was charged for damage I never did. I reported them to the West Sussex Trading Standards who did nothing.However, I think the more people who report th...

1.0
I didn't like
  • Complaints proceedure
  • Staff
  • Being lied to
#1174603
Resolved
Green Motion - Charge for non-existant damage
Green Motion - Charge for non-existant damage
Green Motion - Charge for non-existant damage
Green Motion - Charge for non-existant damage
Earlier this week I returned a car to Green Motion and was told there were two new dents and I would be charged £220. The "dents" (which they said were in the rear wings and had been caused by other drivers opening car doors and knocking my vehicle) were NOT visible to...
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1.2
I didn't like
  • Dishonest practices
  • Charged for false damage
#1095741
Resolved
I've rented a Seat Ibiza for a week in august in Modin Airport (Warsaw, Poland) ; the car was given back during opening hours but nobody wanted to come check the car with me. After a month, I've received a damage notification of 2600PLN by email for a damage on the...
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Anonymous
mike

I have had £2000 taken from my account, they faked a contract i didn't sign. I am pursuing this through the police as fraud.How did the money get taken from you?

3.3
Warsaw, Masovian Voivodeship
I liked
  • Car and price
I didn't like
  • No gps even booked in advance
  • Unfair damage cost
#927960
Resolved
Hired a car from Green Motion attracted by low price. Car was presented to me late, and dripping water because it had just been washed, making it difficult to see scratches. Car had many scratches including 1 additional one caused by the car washer. When I returned the...
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West Sussex, West Sussex
I didn't like
  • Inflated charges for damages
  • Dubious damage report
#865333
Resolved
I recently hired a car through Green Motion via the Ryanair website. The car was fine and in excellent condition and was fit for purpose. Sadly, whilst I had the car on hire someone smashed the off-side wing mirror when it was parked up. I took it back at the end of...
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Anonymous
Anonymous

https://www.facebook.com/groups/1720429874900990/

Anonymous
Anonymous

Please join our facebook group which has been set up for folks who've been scammed by these bandits and also to try to warn off the unsuspecting folks who might fall into thei...

1.0
Castle Donington, Castle Donington
I liked
  • Front office was friendly
I didn't like
  • Damage charging policy
  • Inflated charges for damages
  • Inflated charges for damage
#823675