Green Motion Reviews and Complaints
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Pissed Consumer Interviews ?
Green Motion charged me £655 for the damage as per the photos attached. On returning the vehicle I had no awareness of the scratches, that is, I had not knowingly brushed, bumped or otherwise caused the scratches. When I returned the car, it was extremely busy and I was informed to wait in the office-lo and behold they inspected my car in my absence, and called me over to inform me of the 'damage'. At first I had no reason to doubt that I may have caused them, and accepted that I may have to pay for repair....Until I found out that the charge was £655. While I was at the counter, having something of a 'heated debate' about the costs, the manage promised me that the work would be carried out, and I would be refunded my money minus costs incurred-I have since found out that they will not repair the car, and they will stand to make 100% profit out of this charge. Given the fact that I have proof that the manager lied to my face, I now suspect that the person checking my car while I was in the office may have caused the scratches so that they could issue this charge.
WALK BEFORE YOU RENY FROM GREEN MOTION..YOU WILL BE GREEN IF YOU USE THEM
never in all my professional and non professional travels has there ever ... ever been such a terrible company to rent a car FROM .. You name it and they FAIL IN EACH AND EVERY CATAGORY … SERVICE … CARS SUPPLIED … INFORMATION
Company wrote 0 public responses to the review from Dec 07.
Our experience began on a positive note as the green motion shuttle was already at the airport and that the rental building was only a few minute drive from the airport. The shuttle driver was courteous and professional. We then entered the Green Motion building where...
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Company wrote 0 private or public responses to the review from Dec 05.
From the start to finish we had the worst experience with this company. Collected at London City Airport as their service provides a shuttle service to their offices. Company credit card didn't work, therefore I had to pay for the parking out of London City Airport,...
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Company wrote 0 private or public responses to the review from Dec 04.
Product
I didn't like
- Terrible line of communication between staff
- Told different things but different members of staff
- Owed three quid for the parking i paid for the airport shuttle
Was charged £40 on arrival at birmingham airport,car pick uo time 10pm..calling them from 9.45pm from airport no reply. Finally got through at 10.04pm, qas(employee) said he was in toilet so couldnt answer phone, but charged £40 for late pickup 10mins late because of...
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Company wrote 0 public responses to the review from Dec 02.
I rented a car in September and someone hit me in the rear. I had to pay a deductible of $1000.00 and my insurance company cant get an estimate to pay for the damage and reimburse me. I have sent lots of emails, insurance company has called emailed with no to little...
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Company wrote 0 private or public responses to the review from Dec 01.
Over the space of 24hrs this company refused me a car on two occasions. 1st time, I was late but for £240 extra they could issue car. Agent angry, aggressive and more interested in sorting out his ‘chippy tea’ than helping me. Sneered when I asked about refund because...
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Company wrote 0 public responses to the review from Nov 30.
Product
Picked the car up from Green Motion Gatwick on a rainy night, was told about some damage on the rear bumper, which we saw and made sure was noted on the collection form, signed it, used the car for three days. On return at Gatwick employee Hasan came out to check the...
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Company wrote 0 public responses to the review from Nov 26.
Product
I have recently hired 2 cars from Green Motion as was unable to drive my manual car due to an injury. On both occasions I was seen to quickly and issued with a good standard car, the second time was brand new. I inspected the car with a member of staff who was happy...
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Company wrote 0 public responses to the review from Nov 25.
Damo
You must be working for them in fake post/comment remover department
Anonymous
Manual transmissions ? Yecchhh. What a hassle.
Product
Absolutey terrible, stay clear and don’t rent from them, I was supposed to get a certain car or similar but recieved something a lot worse and not similar, within minutes of leaving the dealership the car had s fault and the under car protector had fallen off, when I...
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Company wrote 0 private or public responses to the review from Nov 24.
Similar to Green Motion
Complete tossers at Marrakesh Airport in Morocco. Took £500 from my account for tiny mark on a windscreen even though I paid extra for insurance cover. Agents have no ID on them so you really don't know who you are dealing with. The car when I took it was covered in...
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Company wrote 0 private or public responses to the review from Nov 23.
Select Reason
Completely agree. I had similar experience