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Verified Reviewer
New Reviewer
First of all this rental company is not on the airport property. They come and get you and shuttle you over to their office. My husband set up our car rental ahead of our vacation. When we got there they offered us insurance on the car we were renting and we told them...
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1 comment
#2151620

I would want them to do the video in front of me. It keeps them honest. I don’t know where you rent cars from, but they always put a hold on your credit card.

ID
#3423509 Review #3423509 is a subjective opinion of poster.
Service
Green Motion Car Rental
Cons
  • Charge additional than the quoted fee
Loss
$150
Preferred solution
Price reduction

They are scammers

I had already taken a extra insurance but they still charged money from my credit card in a devious way.

User's recommendation: Don't rent a car here.

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ID
#3545448 Review #3545448 is a subjective opinion of poster.
Location
Amsterdam, North Holland

Refund

Still waiting on a refund as a order went thought twice with so far no luck or reponce from company. Will not pick up phone and say when or if I am getting a refund even those I cancelled four days before pick up and half hour after booking by mistake
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ID
#3519513 Review #3519513 is a subjective opinion of poster.
Location
London, England
New Reviewer

Cobros excesivos

Rente por medio de Expedía y una vez llegada al counter no importa que tengas seguro full Cover ellos tienen una excusa de que su política exige más del seguro que usted tiene, aún explicando que en mi seguro tengo una tarifa que pague adicional para rentar carros y en adición que la tarjeta con la que estaba pagando también cubría renta de carros , aún así querían cobrar su propio seguro. Su negocio no es rentar carros, su negocio es sacarle dinero a la gente.

User's recommendation: Mi recomendación es que sean transparentes con las personas antes de que lleguen a su counter y se sientan agredidos por ustedes.

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ID
#3413000 Review #3413000 is a subjective opinion of poster.
Location
Doral, Florida
Preferred solution
Apology

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
On Tue, 25 Jan at 9:13 AM , Abdallah El Bardi wrote: Booking Reference Number: 1770**** Confirmation No. CTR-308737*-***4661 He told me to sign the credit cart for guarantee cancellation. I was in a hurry to get to the airport. because he used my time on purpose to...
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ID
#3320751 Review #3320751 is a subjective opinion of poster.
Loss
$2000
Preferred solution
Full refund
New Reviewer
Liverpool airport didn't get the car I paid for with an extra 40.00 on top to make sure I got said car. The guy showing me round the car started by showing me where the stuff to re inflate tyres was kept and explained how it works ,then tried windscreen wipers did not...
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ID
#3054311 Review #3054311 is a subjective opinion of poster.
Location
Saint Helier, Jersey
Loss
$165
Preferred solution
Full refund

Conmen.

scammed into paying 250 for excess insurance cover, even though I always take excess with outside insurance company, showed them but was still conned into paying 250

User's recommendation: dont use them.

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ID
#2966444 Review #2966444 is a subjective opinion of poster.
Location
Oliva, Valencia
New Reviewer

Bad Experience

I booked a car from Dalaman Airport, once I got there to pick it up, they said the car is too small!!!! Then they didn't have a replacement!!! I asked for refund, and they said I will get my money back in 6 to 7 days. I emailed costumer service after 7 days, and they responded saying they will follow up. I contacted my bank and deputed the charge, but WTF? Nothing since then, I called and sent two other emails but no responses, never try again and I recommend you don't either.Absolutly nota

User's recommendation: absolutely not.

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ID
#2902968 Review #2902968 is a subjective opinion of poster.
Cons
  • Poor communication
  • Attempts to scam me
Loss
$180
Preferred solution
Apology

Car rental

This is the worst experience with anyone I have ever dealt with in my life. I couldn't get them on the phone to change my pickup reservation. Please please don't use them or your going to get the worst experience in your life.0
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ID
#2789766 Review #2789766 is a subjective opinion of poster.
Location
Leesburg, Florida
New Reviewer

Green Motion stole my money and wasted my time

Update by user Aug 20, 2020

I got most of my money back and found a huge number of victims.

Original review posted by user Aug 20, 2020
Green Motion charge me an excessive amount of money for a tiny damage that I did not do but that was small enough for them to hide and for me not to notice. Be extremely careful before you enter into any business with them.

User's recommendation: Avoid! Run away! If it is too late block all your cards, look for support group (they are many Green Motion victim groups).

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ID
#2126526 Review #2126526 is a subjective opinion of poster.
Service
Green Motion Car Rental
Cons
  • Entire experience
  • Fraudulent credit card charges
  • Unfair return charge
Loss
$1000
Preferred solution
Apology

Robbers

Always forced to take expensive insurance.Credit card normally fails so have to take expensive insurance,suddenly the credit card works.
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ID
#1681351 Review #1681351 is a subjective opinion of poster.
Service
Green Motion Peugeot Car Rental
Reason of review
Poor customer service

Terrible experience - Stay away from Green Motion

You get what you pay for. I chose Green Motion because it was a few Euros cheaper, and I regret it. The first and last time I rent a car with them, the whole experience was a disaster: - I got a €40 parking ticket and Green Motion charged me €72 for administration fees. This is 4x more than any other rental car company. Even though the ticket stated I had 10 working days to claim, Green Motion simply charged my credit card for €112 before I knew about it. - The car was in very bad condition, full of scratches. It took me 1/2 hour to check previous damages an add them to the report. - At the counter, the staff of Green Motion tried to change the conditions stated in the contract when I booked the car with Autoeurope.com. They tried to lower the insurance coverage that was written on my contract. Staff was very rude. Bottom line: stay away from Green Motion. I rent cars every month, and this is by far the most unprofessional service I’ve seen.
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ID
#1668489 Review #1668489 is a subjective opinion of poster.
Service
Green Motion Car Rental Booking
Cons
  • Scam
  • Abusive conditions
Reason of review
Return, Exchange or Cancellation Policy
Preferred solution
Full refund

Basically a scam?

The company billed me twice for the same (!) damage to their car, and refuses to get back to me since. Checked online and I see hundreds of such complaints.
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ID
#1527626 Review #1527626 is a subjective opinion of poster.

Scam frauds

I was charged for scrach which was already on the car before. And even I had picture on it, it would help. It is true that on picture it is not sooo visible , but it is only 2 cm long scrach. I can se this scrach, they dont.
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ID
#1489440 Review #1489440 is a subjective opinion of poster.
Location
Oslo, Oslo
Service
Green Motion Car Rental

Una estafa y malisima compania

me cobraron adicional 103.00, 100.00 de penalizacion por no pagar disque dos peajes cuando se pagaron, no me dijeron nada, ni me cobraron nada... hasta un mes despues. no tienen ética laboral, tienen carros viejos, no estan en el aeropuerto, y encima te cobran cosas adicionales. es la primera vez que me siento estafada con una arrendadora de autos... nunca , nunca, nunca usen esta... vale la pena pagar mas con alamo, hertz o otras reconocidas que ofrecen un buen servicio y no te cobran nada escondido...
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ID
#1466274 Review #1466274 is a subjective opinion of poster.
Location
Panama, Panama

The worse company ever

After trying to sell me and absurde number of ridiculous insurance, after 4 hours of delay in giving me the car without any compensation at all, they did not allow me to check out the car because was 11:00pm. The next morning i had a look and seemed ok. After returning the car they were so happy to "find" a damage, in a hubcap (that of course I did not check), and charged me more that the cost of a new hubcap, despite I did not cause the damage. After review the comments in the social media, I realise is their common practice. Their business is not renting cars. They are just scammers. They make a tiny damage in the car, they charge and enormous amount of money, and they of course don't repair the car. That's how they win money, stealing yours. Absolutely to avoid!!
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ID
#1369979 Review #1369979 is a subjective opinion of poster.
Location
Vigo, Galicia
Service
Green Motion Car Rental
Reason of review
Problems with payment

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