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Pissed Consumer Interviews ?

Green Motion charged me £655 for the damage as per the photos attached. On returning the vehicle I had no awareness of the scratches, that is, I had not knowingly brushed, bumped or otherwise caused the scratches. When I returned the car, it was extremely busy and I was informed to wait in the office-lo and behold they inspected my car in my absence, and called me over to inform me of the 'damage'. At first I had no reason to doubt that I may have caused them, and accepted that I may have to pay for repair....Until I found out that the charge was £655. While I was at the counter, having something of a 'heated debate' about the costs, the manage promised me that the work would be carried out, and I would be refunded my money minus costs incurred-I have since found out that they will not repair the car, and they will stand to make 100% profit out of this charge. Given the fact that I have proof that the manager lied to my face, I now suspect that the person checking my car while I was in the office may have caused the scratches so that they could issue this charge.
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Green Motion - Terrible company

Slotw service waited 1 hour to pick up a car at gatwick with only 3 people in the line ahead of me (both being served when i arrived) when returning the car i was charged for a 12mn scratch on the wheel when there term state 15mm and under is free. Very hard to contact them about this they have ignored some emails from me. Will never use again
1.6
Details
Additional Fees
Customer service
Location
Price Affordability
Product or Service Quality
Value for money
Website
#1401594
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I collected the vehicle from the Heathrow location on Wednesday November 7th. Due to bad weather I was unable to inspect the vehicle. I was given three hours from collection to report any damage. The weather continued to be bad (heavy rain) so, I inspected the vehicle...
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2.1
I liked
  • Check in
I didn't like
  • Ripped me off for 800 gbp
#1399231
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Arrived in Orlando at 830, waiting 45 mins before they came to get us to take us to car rental , their web page says 3 mins from airport NOT , got to car rental 5 people in line , they say hope your not in a hurry we been waiting in this line for 3 hours , was brutal...
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1.3
I didn't like
  • Nothing to like about them
#1397462
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My credit card as either cloned from Green Motion or my Hotel in Rhodes. Where as I would never point the finger... But I suggest that You the reader decides! We booked a VW we got a Panda! (Not the same) Get a rental thats actually based at the airport Cost more than...
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#1395154
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Green Motion - Very bad service bad experience

Bullshit very bad customer service. Says the guy at regatta centre Royal Albert that we can go for Europcar.
1.0
Details
Additional Fees
Additional Services
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Quality
Location
Price Affordability
Product or Service Quality
Reliability
Value for money
Website
#1394838
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At Ft Lauderdale airport this company does not have a permit waiting for pick up as they instructed in emails only to call office and learn I had to go back to terminal and get a driver with no ID or brand on car. then at office they immediately charged my credit card...
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1.0
#1391684
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Avoid Green Motion Edinburgh airport
I rented a car in October 2018 from Green Motion, Edinburgh airport. Having fully checked it, or so I thought, I returned it 3 days later, after 160 miles. The car had 15000 miles on it. The checker managed to find a tiny 2mm scuff on the plastic trim below the bumper,...
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#1389128
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Green Motion - Charging for pre-arranged dents/scratches
OMG, cheap prices are there for a reason! they do not earn money from renting cars, only with charging customer's for invisible dents/scratches! I was their regular customer, rented 10 times and who will not like cheap price! But today they charged me 470£ for the...
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1.6
#1385020
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All went well at MCO pick up, (dark at this time) got to GreenMotion where we upgraded to a Mustang convertible all went well till we drove out onto the hwy. The windows were filthy the car made a terrible noise, roof wouldn’t go up properly, etc, so we called GM when...
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#1384311
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Contact Green Motion

Mailing Address:
Green Motion International
Aspen Farm, Sheep Lane
Woburn, MK17 9HD
United Kingdom
Phone:
+44 207 186 4000
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WARNING! I booked a rental vehicle from Green Motion in Edinburgh, Scotland. When I arrived to secure the vehicle, I was informed that my credit card would not suffice, inasmuch as it did not have raised numbers, only a chip to read the card information. This is an...
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2.5
Ingliston,Scotland
I liked
  • Cheap price when booked
I didn't like
  • 45minute wait for shuttle bus
  • Horrible customer service
#1382449
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