Manufacturer: Green Motion Category: Car Rentals Clear all filters (2 of 2 reviews match)
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Green Motion didn't know what to do and behaved as though it was my fault -- they told me that I couldn't prove it wasn't me who damaged the car and therefore I had to pay. The Heathrow office was very unhelpful and refused to provide replacement car or to assist, so left me stranded in Wales. Forced to hire replacement car from National at my own cost. Clutch replaced by VW dealer in Wales but Green Motion refused to pay. Ended up paying...
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In June 2016 I came back from the Far East for a visit to family & friends Had arranged and paid for a VW Passat estate car (or as they say...similar) Upon arrival at the Holiday Inn went to collect the vehicle, the nightmare began....it was chaos in the office.....four or five desk clerks totally swamped by customers, there wasn't a queueing system of any kind, consequently people were entering the centrally located door and ignored those who...
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