Product: Green Motion Volkswagen Car Rental Clear all filters (0 of 7 reviews match)
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first of all i have rented a car which had to be passat or superb, but they didnt have that for some sort of reason, even though I booked it atleast a month before my trip, they claimed that they didnt have it and gave me Kia. Why do you give me Kia if I rent a premium...
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1.0
Heald Green, England
Product
Green Motion Volkswagen Car Rental
I didn't like
  • Unfriendly staff
  • Poor communication
  • Worst ever customer service
#1179130
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Well I was just charged the excess of 995 on my credit card, for very minor scratches on one door of the car - which resulted from brushing past bushes going along a country road.Something that happens all the time in England! I am sure it could have been fixed by some...
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1.0
Product
Green Motion Volkswagen Car Rental
I liked
  • Car
  • Car and the initial rental price
I didn't like
  • Fact i was charged the full excess for minor wear and tear
#1099235
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I was the first off the shuttle to try to pick up the Jetta we reserved and noted that the specific car was exactly what we needed. We waited while staff was trying to locate the keys, they couldnt find it and then promised us a Mustang convertible, waiting for...
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1.0
Product
Green Motion Volkswagen Car Rental
#1083554
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BEWARE OF EXCESS REDUCTION DEPOSIT COSTS AND REFUND TIME! We just want to make other customers of GREEN MOTION CAR RENTAL aware of a BIG flaw with their Excess costs so other people don't have the same problems we have experienced. We hired a car from the GREEN MOTION...
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2.5
Bologna, Emilia-Romagna
Product
Green Motion Volkswagen Car Rental
I liked
  • Good customer service
I didn't like
  • Excess they charged
  • Time taken to receive excess depsit
#968872
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Green Motion - Sub-standard car and extremely poor customer service
They offered a VW Transporter at GBP175 more for the rental period. Have no choice but to accept since a 8 seater automatic mini van is hard to find. The car vibrated violently at 60mph or above. I had to call road side assistance after 2 hours. All 4 tyres were found...
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1.6
Product
Green Motion Volkswagen Car Rental
I didn't like
  • Excess they charged
  • Quality and condition of car
  • Unjustified demands at return of the car
#955918
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Green Motion - We had to buy a new clutch and pay for a hire car while it was done
Green Motion - We had to buy a new clutch and pay for a hire car while it was done
Green Motion didn't know what to do and behaved as though it was my fault -- they told me that I couldn't prove it wasn't me who damaged the car and therefore I had to pay. The Heathrow office was very unhelpful and refused to provide replacement car or to assist, so...
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Product
Green Motion Volkswagen Car Rental
#954517
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In June 2016 I came back from the Far East for a visit to family & friends Had arranged and paid for a VW Passat estate car (or as they say...similar) Upon arrival at the Holiday Inn went to collect the vehicle, the nightmare began....it was chaos in the...
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Huai Khwang, Krung Thep
Product
Green Motion Volkswagen Car Rental
#885378
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