Product: Green Motion Customer Care Clear all filters (19 of 19 reviews match)
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**** Beware Firstly, upon arrival they were understaffed and didn't even have hygiene facilities for there own employees who had to go to nearby hotel to use their amenities.Red flag here!!!! Then the CSR was half asleep when he was doing the actual 'handover' meaning...
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1.0
Product
Green Motion Customer Care
#1115260
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After reading these reviews - it seems that everyone has the same terrible experience.This company is out to scam anyone and everyone We paid for a car to be picked up from BHX - we were deemed as no shows 'as we were late for the pickup time even though we had already...
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Green Motion Customer Care
#1109624
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Tried to rent a green motion car through Ryanair at Prague airport two days ago for pickup at 17:00. Arrived at 18:30, assuming that they would be open as Prague is an international airport. But unlike all the other car rentals, their office was closed since 18:00. A...
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Green Motion Customer Care
#1107389
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Green Motion Customer Care Review

#857175
1.0
Details
Avoid at all costs.... terrible service from foreign nationals. i had done 21 miles in the car and they insisted the fuel gauge read the same as when i collected it. The C1 had a digital fuel gauge and i had to put £8.00 of fuel to get it back????? something was defiantly wrong and their copy of checkout did not correspond to mine.......will never go back there.
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10:45 to the Green Motion Car Rental station). Upon arrival, the staff at Green Motion were extremely abrupt and quite rude in terms of their customer service - I as the lead driver did not have my passport - but I did have my driving license, my National Insurance...
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2.1
Product
Green Motion Customer Care
I didn't like
  • Unprofessional staff
  • Customer service
#1102231
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@GreenMotion in Miami, FL, has the world's worst customer service.@GreenMotion in Miami, FL, menace people to cancel the reservation the last day. @GreenMotion in Miami, FL, hang calls to customers all the time. @GreenMotion in Miami, FL, treat people like garbage with...
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1.0
Product
Green Motion Customer Care
#1070509
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They were to only take $500.00 on hold, but they literally charged it to my credit card.They said that after 15-20 business days I would get it back if there were no tickets. Well, two months later I still have not gotten it back. They also sent an invoice for another...
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3.5
Product
Green Motion Customer Care
I liked
  • Vehicle was good
#1046862
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Rented a car while in Orlando and had to put $150 deposit down prior to taking car.Windshield had a small chip in windshield prior to leaving lot. Was not annotated on contract before leaving. I signed contract in black ink. When dropped off, now comment "W/S ok" is...
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Anonymous
Vince ***rad

Also we never got the $150 deposit back because they kept it because they said we caused damage. B/S

1.4
Product
Green Motion Customer Care
#1040012
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Green Motion emailed me to tell me that Bristol airport had fined me for parking in a wrong place. They stated that they would charge me around 80 pounds, and I was charged 120 pounds twice! I have not received anything from Bristol airport and GreenMotion has not...
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Product
Green Motion Customer Care
#1000416
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Hi All, be very very wary of renting from Green Motion at Luton Airport. Over the Christmas period in 2016, I rented from them for 8 days, fully read through their web site terms and conditions and still got caught by them. Their terms and conditions state that a proof...
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Anonymous
David Reynolds

I have had a similar problem with Green Motion Luton mis-selling insurance.i have a Court action against them, you can send any helpful information todavidandannereynolds@tisc...

1.0
Product
Green Motion Customer Care
I didn't like
  • Pricing
  • Confusing and unclear terms and conditions
  • Attitude of staff
#992540
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Only upon booking does the name Green Motion enter into the equation. The car broker website (Argus) defaults to noon pickup and dropoff times, so I was careful to change these. When the confirmation arrived, the default noon times were listed. "No big deal" I...
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2.2
Fiumicino, Lazio
Product
Green Motion Customer Care
I liked
  • Vehicle itself and the fair rental price
I didn't like
  • Having to incur intl roaming fees to call for airport pickup
  • Customer service was atrocious and verged on abuse
  • Extra fee scam
#973496
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