Product: Green Motion Customer Care Clear all filters (0 of 25 reviews match)
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This green motion branch operation in Hilton Hotel in edgeway road London Is part of a fan choice they taking money off there customer for marks on tyre are Wheels there policy is you can drive there car but the tyre must not be worn then after taking your money they...
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1.0
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Green Motion Customer Care
#1253041
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I hired a car from this company only to receive the worse customer service I have ever experienced. It took the female customer service person at least 30 minutes to deal with each customer due to her leaving her customers to close the office door every few minutes....
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Product
Green Motion Customer Care
I liked
  • Car ok
I didn't like
  • Costomer service and rudeness
#1239763
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Green Motion - Edinburgh airport

Excellent patient courteous service from Gabriel and Harminder. No problems at all.
Product
Green Motion Customer Care
#1220969
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so i made a reservation online and went to the rental place for pickup.They said I'm under age so I need to pay more money so I ended up cancelling because I didn't know that. I asked for the refund and the lady in the reception said I have to call the customer service...
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1.0
Product
Green Motion Customer Care
I didn't like
  • Bad customer service
#1210742
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GB880769480 The above was my booking reference however I did not take the car and the Green Motion assured me the credit card transaction that was done was going to be reversed. This is after we have concluded that we can do business as we had differences, I spoke to...
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1.0
Product
Green Motion Customer Care
#1182072
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When I returned, I was told they wouldn't accept my credit card, even though I used it last time I rented from them and had been accepted amongst other green motion branches. Isara was annoyingly passive aggressive and wouldn't budge. There was noone more senior to...
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1.0
Product
Green Motion Customer Care
#1181985
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**** Beware Firstly, upon arrival they were understaffed and didn't even have hygiene facilities for there own employees who had to go to nearby hotel to use their amenities.Red flag here!!!! Then the CSR was half asleep when he was doing the actual 'handover' meaning...
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Anonymous
cbb

Any complaints are investigated by the Green Motion Francisee themselves. Better off reporting to the bvrla.

1.0
Product
Green Motion Customer Care
#1115260
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After reading these reviews - it seems that everyone has the same terrible experience.This company is out to scam anyone and everyone We paid for a car to be picked up from BHX - we were deemed as no shows 'as we were late for the pickup time even though we had already...
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Product
Green Motion Customer Care
#1109624
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Tried to rent a green motion car through Ryanair at Prague airport two days ago for pickup at 17:00. Arrived at 18:30, assuming that they would be open as Prague is an international airport. But unlike all the other car rentals, their office was closed since 18:00. A...
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Product
Green Motion Customer Care
#1107389
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10:45 to the Green Motion Car Rental station). Upon arrival, the staff at Green Motion were extremely abrupt and quite rude in terms of their customer service - I as the lead driver did not have my passport - but I did have my driving license, my National Insurance...
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2.1
Product
Green Motion Customer Care
I didn't like
  • Customer service
  • Unprofessional staff
#1102231
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