Product: Green Motion Customer Care Clear all filters (22 of 22 reviews match)
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so i made a reservation online and went to the rental place for pickup.They said I'm under age so I need to pay more money so I ended up cancelling because I didn't know that. I asked for the refund and the lady in the reception said I have to call the customer service...
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1.0
Product
Green Motion Customer Care
I didn't like
  • Bad customer service
#1210742
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GB880769480 The above was my booking reference however I did not take the car and the Green Motion assured me the credit card transaction that was done was going to be reversed. This is after we have concluded that we can do business as we had differences, I spoke to...
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1.0
Product
Green Motion Customer Care
#1182072
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When I returned, I was told they wouldn't accept my credit card, even though I used it last time I rented from them and had been accepted amongst other green motion branches. Isara was annoyingly passive aggressive and wouldn't budge. There was noone more senior to...
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1.0
Product
Green Motion Customer Care
#1181985
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**** Beware Firstly, upon arrival they were understaffed and didn't even have hygiene facilities for there own employees who had to go to nearby hotel to use their amenities.Red flag here!!!! Then the CSR was half asleep when he was doing the actual 'handover' meaning...
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Anonymous
cbb

Any complaints are investigated by the Green Motion Francisee themselves. Better off reporting to the bvrla.

1.0
Product
Green Motion Customer Care
#1115260
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After reading these reviews - it seems that everyone has the same terrible experience.This company is out to scam anyone and everyone We paid for a car to be picked up from BHX - we were deemed as no shows 'as we were late for the pickup time even though we had already...
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Product
Green Motion Customer Care
#1109624
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Tried to rent a green motion car through Ryanair at Prague airport two days ago for pickup at 17:00. Arrived at 18:30, assuming that they would be open as Prague is an international airport. But unlike all the other car rentals, their office was closed since 18:00. A...
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Product
Green Motion Customer Care
#1107389
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10:45 to the Green Motion Car Rental station). Upon arrival, the staff at Green Motion were extremely abrupt and quite rude in terms of their customer service - I as the lead driver did not have my passport - but I did have my driving license, my National Insurance...
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2.1
Product
Green Motion Customer Care
I didn't like
  • Unprofessional staff
  • Customer service
#1102231
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@GreenMotion in Miami, FL, has the world's worst customer service.@GreenMotion in Miami, FL, menace people to cancel the reservation the last day. @GreenMotion in Miami, FL, hang calls to customers all the time. @GreenMotion in Miami, FL, treat people like garbage with...
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1.0
Product
Green Motion Customer Care
#1070509
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They were to only take $500.00 on hold, but they literally charged it to my credit card.They said that after 15-20 business days I would get it back if there were no tickets. Well, two months later I still have not gotten it back. They also sent an invoice for another...
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3.5
Product
Green Motion Customer Care
I liked
  • Vehicle was good
#1046862
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Rented a car while in Orlando and had to put $150 deposit down prior to taking car.Windshield had a small chip in windshield prior to leaving lot. Was not annotated on contract before leaving. I signed contract in black ink. When dropped off, now comment "W/S ok" is...
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Anonymous
Vince ***rad

Also we never got the $150 deposit back because they kept it because they said we caused damage. B/S

1.4
Product
Green Motion Customer Care
#1040012
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