Product: Green Motion Customer Care Clear all filters (54 of 54 reviews match)
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1 comment
2.1
Details
Hired a car from them , parked in a multi-storey in Bournemouth covered by an automated parking system which mistakenly issued a parking ticket which was sent to green motion which in turn passed it on to me for which they charged £84. I got an apology from the parking...
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Anonymous
#1695664

I got a parking ticket at tescos in weston super mare for a 14min overstay. This lot, Green Motion Bristol Airport, took 2 months to take 84pounds - rip off charge whether its...

Author
Service
Green Motion Customer Care
Review #1543356 is a subjective opinion of poster.
0 comments
1.9
Details
I had a frustrating first experience with Green Motion. First, I tried to contact the Green Motion some days before the rental service and the attended was rude, saying that I should check my reservation that all the instructions were there. Then on the pickup day. I...
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Author
Service
Green Motion Customer Care
Pros
  • Price
  • Car was really clean
Cons
  • Customer service
  • Return
  • Pickup
Reason of review
Poor customer service
Loss
$300
Preferred solution
Let the company propose a solution
Review #1465586 is a subjective opinion of poster.
1 comment
1.2
Details
We were in a hit and run my insurance covered everything this was in July. It is. On the end on January. And they took 2343 from my account no communication. When we dropped off the car they said everything would go through the insurance. A police report was made we...
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Anonymous
#1636977

Looks like *** company. Watch Inside out BBC TV tonight.

Author
Service
Green Motion Customer Care
Review #1455316 is a subjective opinion of poster.
0 comments
1.2
Details
So I came back to Manchester to see my family for Christmas. And made a reservation though and app that lead me to green motion at Manchester airport. First of all the car I booked was not available. They wanted a deposit of £1.200. I had already paid via the app...
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Author
Service
Green Motion Customer Care
Review #1429808 is a subjective opinion of poster.
0 comments
3.1
Details
Our experience began on a positive note as the green motion shuttle was already at the airport and that the rental building was only a few minute drive from the airport. The shuttle driver was courteous and professional. We then entered the Green Motion building where...
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Author
Location
Orlando, Florida
Service
Green Motion Customer Care
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Review #1415724 is a subjective opinion of poster.
1 comment
1.0
Details
Was charged £40 on arrival at birmingham airport,car pick uo time 10pm..calling them from 9.45pm from airport no reply. Finally got through at 10.04pm, qas(employee) said he was in toilet so couldnt answer phone, but charged £40 for late pickup 10mins late because of...
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Anonymous
#1613988

Completely agree. I had similar experience

Author
Service
Green Motion Customer Care
Reason of review
Problems with payment
Review #1413114 is a subjective opinion of poster.
0 comments

Green Motion - Very bad service bad experience

1.0
Details
Bullshit very bad customer service. Says the guy at regatta centre Royal Albert that we can go for Europcar.
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Author
Service
Green Motion Customer Care
Reason of review
Poor customer service
Review #1394838 is a subjective opinion of poster.
0 comments

Green Motion - Excellent Service at Wroclaw Location

4.9
Details
Excellent and fast service at Wroclaw location. Highly recommend
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Author
Service
Green Motion Customer Care
Reason of review
Good customer service
Review #1381115 is a subjective opinion of poster.
0 comments

Green Motion - Danielle is the worst member of staff I've ever met

Your member of staff Danielle was the rudest person I have ever met. She seriously needs to rethink her career choice as customer service is not a skill of hers. Never have I found it so difficult to pick up a rental car. I will not return and I will not recommend your company to anyone. Heathrow branch, Sipson Road. {{Redacted}}
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Author
Service
Green Motion Customer Care
Reason of review
Poor customer service
Review #1365040 is a subjective opinion of poster.
0 comments
1.4
Details
MONEY SCAM COMPANY GREEN MOTION RENTALS IN UK This company is no good if you looking for the car inside the UK. Green Motion Rental staff is the rudest staff of all. I have hired 9 seaters VW twice from them. Now one will ask why twice if I had a bad experience already...
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Author
Location
Sipson, England
Service
Green Motion Customer Care
Pros
  • Car itself was good
Reason of review
Poor customer service
Preferred solution
Price reduction
Review #1339385 is a subjective opinion of poster.