Product: Green Motion Customer Care Clear all filters (0 of 35 reviews match)
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This is the first time in my life I am writing a bad review, generally I am patient and understandable even when people have a bad day and they are not that polite. The lady at the desk that she said is Elizabeth was the rudest and worst person I have ever met. She...
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AnimatedLionfish
AnimatedLionfish

Here is my story. NEVER NEVER HIRE with this mob of racketeers. READ THE REVIEWS. I hired from Heathrow airport, needed to take a 5 pound shuttle to their office at The Holida...

1.0
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Green Motion Customer Care
#1308862
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They tried to charge me £200 plus for damage that I did not do and was not visible to the naked eye. They ignored my initial email for about 3 weeks, I then sent a registered letter to there franchise office. Finally I reported them to Action Fraud because they took...
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1.0
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Green Motion Customer Care
I didn't like
  • Company
#1302418
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WARNING! If you need to hire a car - don’t EVER book with Green Motion Gatwick! Literally the worst customer service I’ve ever experienced in my entire life. Hidden fees, wrong car, long wait for the car, terribly rude attitude from staff, ripped off for car damage I...
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1.0
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Green Motion Customer Care
#1267637
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Steer clear!!! How this company exists is beyond me. On picking up the car which I Pre booked at 10:00am I didn't leave the place till gone11.00am there was only one person on the kiosk. The other two people were late and they never appoligised. The car they offered...
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Anonymous
Anonymous

To be completely safe you should cancel your credit card.Cause they can sting you for stuff weeks afterwoods that they find.

1.1
Product
Green Motion Customer Care
#1261745
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When we arrived to Edimbrugh airport we went to get the car we had rented but they did not accept the driver debit card, we were 4 people with a baby and we had 3 different credit cards but the only solution the rude girl in the desk (she was called Jennny) gave was to...
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1.0
Ingliston, Scotland
Product
Green Motion Customer Care
#1261494
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I booked a car for the weekend. I attended (on time) at Luton Airport to collect the car and have never experienced or witnessed such a carry on as I did. They ROYALLY ripped of a Czech couple in front of me with a an OUTRAGEOUS insurance premium and a BONKERS...
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Green Motion Customer Care
#1260815
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Green Motion - Update of previous review

Green motion contacted me via a similar site where I had also reported these incidents and asked me to contacted them by email. I did so, and several weeks later, have received no reply.
1.1
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Additional Fees
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Customer service
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Product or Service Quality
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Green Motion Customer Care
#1258657
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Green Motion - Absolutely terrible

A complete scam company. Paid a $200 deposit which they never refunded
1.0
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Additional Fees
Additional Services
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Quality
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Product or Service Quality
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Green Motion Customer Care
#1256935
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Green Motion - Awful Avoid Like the plague
They send you an email saying bring photo ID - then it turns out you need 2 kinds including a passport of they charge you extra "to reduce their risk". Same if you don't have exactly the right credit card - basically any excuse to charge you extra they will take - it...
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1.0
Ingliston, Scotland
Product
Green Motion Customer Care
I didn't like
  • I received a different car to the one i ordered
  • Shady business practices
  • Massive queues
#1255086
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This green motion branch operation in Hilton Hotel in edgeway road London Is part of a fan choice they taking money off there customer for marks on tyre are Wheels there policy is you can drive there car but the tyre must not be worn then after taking your money they...
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1.0
Product
Green Motion Customer Care
#1253041
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