Product: Green Motion Car Rental Clear all filters (614 of 614 reviews match)
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0 comments
1.0
Details
Glasgow Airport. 25 June 2019. Booked and paid for 3 week car hire 8 months ago. Called and confirmed the branch 2 months before arrival to confirm they would accept my own fully comprehensive insure cover and was told yes. Got to the desk for collection was told no...
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Author
Service
Green Motion Car Rental
Pros
  • None
Reason of review
Problem with delivery
Loss
$168
Preferred solution
Full refund
Review #1588340 is a subjective opinion of poster.
0 comments
1.3
Details
I left Stansted without a car! I am a habitual traveller with many trips behind me and numerous car hire experiences. Yesterday, I had perhaps the worst customer experience event for many years and certainly the worst one for any car hire business over the last 20...
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Author
Service
Green Motion Car Rental
Reason of review
Poor customer service
Loss
$150
Preferred solution
Full refund
Review #1587058 is a subjective opinion of poster.
0 comments
1.2
Details
RENT AT OWN RISK.... I wish I had read the reviews before I rented. I will not detail all since it would be 3 pages but here are the highlights: Rental in MCO July 1st, 2019.1/ I booked and paid for two 7 passenger vehicles (we had 14 people)- They gave us two 5...
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Author
Location
Orlando, Florida
Service
Green Motion Car Rental
Reason of review
Not as described/ advertised
Loss
$860
Preferred solution
Full refund
Review #1585745 is a subjective opinion of poster.
0 comments
1.0
Details
Utterly disgraceful car hire company at Stansted Airport, despite booking a car in March 2019 to collect on 29th June 2019, filling in all of the required information close to 20 days before the arranged pick-up so that you can do all of the relevant checks, I was...
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Author
Service
Green Motion Car Rental
Reason of review
Poor customer service
Preferred solution
Full refund
Review #1583041 is a subjective opinion of poster.
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Green Motion - Crooked business methods to get your money

1.0
Details
When I returned the car the inspection guy decided to check the underside of the car despite the fact that it was not checked for anything when I collected it and that it is not possible to mark any damages of the underside on the report you sign when you leave. The guy very quickly found a small scratch on 5 inches - a scratch you would need to go under the car with a light to see. My guess is that they knew it was there already. That costed me 300 GBP. The company afterwards confirmed in writing that they expect the customer to control the underside of the car carefully themselves even though they are not encouraged to do so by the staff when they hand over the vehicle.
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Author
Service
Green Motion Car Rental
Cons
  • Are scamming to for scratches to get your money
Reason of review
Return, Exchange or Cancellation Policy
Loss
$500
Preferred solution
Full refund
Tags
Review #1569575 is a subjective opinion of poster.
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Green Motion - THEY CANCELLED MY CAR AND TOOK MY MONEY

1.0
Details
My flight was delayed. I tried calling GreenMotion. Expedia tried calling Green Motion to tell them that I will be there to pick up the car. Green Motion never picked up the phone until 10pm. And then they told me that they CANCELLED my car for ALL three days and charged me $182.00. The car was reserved for a 9pm pick-up. Expedia helpful, they called GREENMOTION several times to get to the bottom of this - and why they CANCELLED my car. DO NOT RENT THROUGH GREENMOTION.
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Author
Location
Hollywood, Florida
Service
Green Motion Car Rental
Cons
  • Never received service
Reason of review
Return, Exchange or Cancellation Policy
Loss
$182
Preferred solution
Full refund
Review #1568374 is a subjective opinion of poster.
0 comments
I brought a car back to the Edgware branch of Green Motion. The car park is two floors beneath their office in the Hilton Hotel lobby. The guy checking in the car drew my attention to a non-existent scratch on the bumper. 25mm of 'scratch' which felt slightly rough to...
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Author
Service
Green Motion Car Rental
Review #1564641 is a subjective opinion of poster.
0 comments
1.0
Details
For a two-week vacation in Scotland, I had booked a rental car using a company called CHEAPOAIR (CheapOair.com). I used the same company to book the air travel via Aer Lingus. This complaint relates to the car rental, only. The car was to be supplied by the car rental...
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Author
Service
Green Motion Car Rental
Cons
  • Business practice
Reason of review
Problem with delivery
Loss
$300
Preferred solution
Full refund
Review #1561791 is a subjective opinion of poster.
0 comments

Green Motion - DON'T EVER USE THESE RIP OFF MERCHANTS

Returned the car, had it checked over, the assistant found a very small chip in the windsreen under a dirt and road grime (like he knew what he was looking for) then got out a measuring card and told me it was above 5mm, so chargeable damage, it wasn't, he got a 2nd opinion from his manager (yes, his manager!) who agreed (obviously) then proceeded to get a quote for a new windscreen at a cost of £800. Absolute rip off merchants. I am heading back to make sure the windscreen has been changed and will also be complaining to trading standards as well as watchdog. These a*seholes need sorting out.
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Author
Service
Green Motion Car Rental
Reason of review
Poor customer service
Loss
$1000
Preferred solution
Full refund
Review #1546446 is a subjective opinion of poster.
0 comments
1.3
Details
Green Motion - Scam! Charged enormously for a nearly invisible dent I did not provoke
Green Motion - Scam! Charged enormously for a nearly invisible dent I did not provoke
Green Motion - Scam! Charged enormously for a nearly invisible dent I did not provoke
Green Motion - Scam! Charged enormously for a nearly invisible dent I did not provoke
Green Motion - Scam! Charged enormously for a nearly invisible dent I did not provoke
Green Motion - Scam! Charged enormously for a nearly invisible dent I did not provoke
I have rented a car from GreenMotion Gatwick for 5 days. At the car collection the agent tried to sell me extra insurance in very unethical way: he presented it as a compulsory step in the rent, not an option!! After me insisting I didn't want any extra insurance, he...
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Author
Location
Horley, England
Service
Green Motion Car Rental
Cons
  • Customer and being ripped off
Reason of review
Poor customer service
Loss
$652
Preferred solution
Full refund
Review #1540834 is a subjective opinion of poster.