Not resolved

We rented an old beat up Jeep Grand Cherokee at Keflavik Intl Airport on March 16, 2016 and returned it on March 29, 2016.When we returned it, the guy directly walked towards the hood and looked very carefully and said it had 3 scratches (see attached photo).

Related: Green Motion Jeep Car Review

He then charged me 290,000ISK (US$2360). A week later they refunded US$1435. In the US, it could have been fixed for $100. The scratches might have been there even we picked the car up.

Luckily we had taken the Full Protection from rentalcars.com and they promptly refunded the US$925.Please be super careful and get all the insurance if you plan to rent a car from Green Motion in Iceland.

Review about: Car Damage Claim Jeep Grand Cherokee.

I didn't like: Unfair charges, Inflated charges for damage.

Review #835136 is a subjective opinion of a user.

2.0
Price Affordability
Reliability
Billing Practices
Customer service
Value for money
Product or Service Quality
Website
Discounts and Special Offers
Location
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Additional Fees
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Reason of Review / Monetary Loss Cheating / Not specified
Preferred solution Let the company propose a solution

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Lisa
Allentown, Pennsylvania, United States #1152584

We just had the exact same experience with Green Motion.They are a total rip off.

Avoid them at all cost.Or if you rent from them, make sure you video the car before you remove it from the lot.

Anonymous
#1149302

You might like to join our facebook group:

Green Motion Car Rental - Scammed Customers Group.

Kathryn.

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