State: England Product: Green Motion Volkswagen Car Rental Clear all filters (2 of 8 reviews match)
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0 comments
1.0
Details
first of all i have rented a car which had to be passat or superb, but they didnt have that for some sort of reason, even though I booked it atleast a month before my trip, they claimed that they didnt have it and gave me Kia. Why do you give me Kia if I rent a premium...
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Author
Location
Heald Green, England
Service
Green Motion Volkswagen Car Rental
Cons
  • Worst ever customer service
  • Unfriendly staff
  • Poor communication
Reason of review
Poor customer service
Loss
$442
Preferred solution
Full refund
Review #1179130 is a subjective opinion of poster.
0 comments
1.6
Details
Green Motion - Sub-standard car and extremely poor customer service
They offered a VW Transporter at GBP175 more for the rental period. Have no choice but to accept since a 8 seater automatic mini van is hard to find. The car vibrated violently at 60mph or above. I had to call road side assistance after 2 hours. All 4 tyres were found...
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Author
Location
Sipson, England
Service
Green Motion Volkswagen Car Rental
Cons
  • Excess they charged
  • Quality and condition of car
  • Unjustified demands at return of the car
Reason of review
Damaged or defective
Loss
$1500
Preferred solution
Price reduction
Review #955918 is a subjective opinion of poster.