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Poor customer service and when returned charged me GBP252 for a scuff on a wheel and a 2mm chip on the windscreen. The windscrren damage was total fabrication and I never did the wheel damage. This is how they make their money ripping tourists off charging for fake...
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#1181307
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first of all i have rented a car which had to be passat or superb, but they didnt have that for some sort of reason, even though I booked it atleast a month before my trip, they claimed that they didnt have it and gave me Kia. Why do you give me Kia if I rent a premium...
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1.0
Heald Green, England
I didn't like
  • Poor communication
  • Unfriendly staff
  • Worst ever customer service
#1179130
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I had an accident, Green Motion charged me the excess, then some more, and after some more money. There seems to be no end. They are scammers. don't give your credit card details to this company. They also threatened to blacklist me if I did not pay everything that was...
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Heald Green, England
#1178379
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If you were stupid enough to rent a car from them, take detailed pictures or video of any single part of the car from all sides, inside and so on. Otherwise when you return the car you'll be charged for some ridiculous damages you even didn't know. I was charged 295EUR...
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1.0
Krakow, Malopolskie
I didn't like
  • Being scammed by green motion
#1177835
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Worst experience ever, the staffs were rude, never greet to customers, when we arrived, we couldn't locate the so called "shuttle bus" service at the airport, ended up boarded an airport shuttle bus which do not take us to Green motion! Instead, there is a person...
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1.0
I didn't like
  • Car broke down
  • Worst customer service
  • Trying to scam with their insurance
#1175252
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Green Motion - Don't use them fake damage for 300£

Green Motion - Don't use them fake damage for 300£
Was charged 300 pound for scratch on bumbler. Not sure how it got there . But car was switched to an upgrade just before I arrived.
1.6
Details
Additional Fees
Additional Services
Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Quality
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Price Affordability
Product or Service Quality
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Value for money
Website
#1174875
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Green Motion - These guys are con artists-please just go elsewhere!
Green Motion - These guys are con artists-please just go elsewhere!
Green Motion charged me £655 for the damage as per the photos attached. On returning the vehicle I had no awareness of the scratches, that is, I had not knowingly brushed, bumped or otherwise caused the scratches. When I returned the car, it was extremely busy and I...
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1.0
I didn't like
  • Service
  • Staff
  • Complaints proceedure
#1174603
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Re: Manchester Airport Where do I begin with this one? First of all, they took ages to pick us up, had to call twice and was made to wait in the rain. Then once we were driven (at a ridiculously dangerous speed) to the office, we were made to wait at least an hour...
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#1174545
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Avoid this company at all costs!! Rented a car from this company from Edinburgh Airport. The customer service upon arrival was lacklustre, very rude staff whom were insistent on adding unnecessary extra costs to our original quote. After some insistence on our behalf...
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Anonymous
Tuna chando

SAme thing happened today to me total loss 300. This comPany is scam

1.7
Ingliston, Scotland
I didn't like
  • Staff
  • Illegal practices
  • False charges
#1174056
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We rented a car from this company, I took pictures of the car before exiting parking lot.After we returned the car, nobody inspected the car, but 4 weeks later, we noticed on our credit card bill $795 charge They charged us for the scratches on the car, that have...
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1.8
Vilnius, Vilniaus Apskritis
#1174055
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