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Green Motion - Hidden Charges

Green Motion charge an additional €15 cleaning charge when you pick up the car. This charge is not flagged at any point. Whats more I was pressured to pay extra for an upgrade to a larger car, when i refused this it turned out they had no economy cars anyway and I had to take the larger car.
1.0
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#1268323
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Be careful when you rent from this company! The car and the service is out of order! They give to clients VERY OLD car and broken. Not to mention how dirty the car was! The car was in such a "good" condition that in the last day it did not started anymore! When I...
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1.3
Bucharest, Județul Ilfov
I didn't like
  • Fuel like for like policy
  • Staff attitude
  • Trying to scam with their insurance
#1268319
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According to Green Motion’s Terms and Conditions, the credit card must be in the name of the lead driver. If the lead driver doesn’t have a credit card in their name, then the secondary driver must be present in order to present theirs. When my boyfriend picked up the...
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1.0
I didn't like
  • From start to finish
  • Thieves and liars
  • Unhelpful staff
#1268042
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Background, I've rented over 50 vehicles over the years traveling. found this company on a comparison site for cars i Orlando Fl. Booked an Altima at the agreed to price including fee to Economy Bookings. Upon arrival at rental counter was told I must buy extra...
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1.0
I didn't like
  • Clerk lied to me about the charges
  • Miss representation of cost
  • Three weeks to suspend 200 dollar deposit
#1267734
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WARNING! If you need to hire a car - don’t EVER book with Green Motion Gatwick! Literally the worst customer service I’ve ever experienced in my entire life. Hidden fees, wrong car, long wait for the car, terribly rude attitude from staff, ripped off for car damage I...
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1.0
#1267637
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I have used G M car rental on a few occasions and found their rates very competitive and have had no problems with it he vehicles hired. However on recently renting a Merc Vito 8 sweater from green motion at Manchester airport I have been left very disappointed Whilst...
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2.2
#1267239
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Please please dont use this company they are crooks .On bringing there car back the guy walked quickly around the car and went straight to the top of the rear bumper .He got a cloth and rubbed it and a scratch seemed to appear. I know that i never done it and i could...
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Anonymous
james clarke

i had same experience in luton airport when i returned car after three days the green motion employee went straight to the back of the car and found three tiny dints .Green mo...

1.0
I didn't like
  • Being ripped off by a load of crooks
#1267191
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I booked a car from 27.05-31.05 Unfortunately my flight was delayed and I landed in Palermo around 11pm and green motion company was closed so I could not get my car. I have come back to them day later (today) 28.05 and a have a problem with my credit card as it was...
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#1267158
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Green Motion - Ripped off

I just returned my hire car yesterday. Accused of damging it and refused deposit return. The supposed damage was invisible. I was told if I don’t sign to accept the report the key would be left in the car and it would be left open and become my responsibility.
1.0
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Additional Fees
Additional Services
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
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Price Affordability
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Value for money
Website
#1265870
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Green Motion - Cheaters and thieves

Do not use green motion. They should call themselves as a blackmail motion. They charged me for no reason £1205 for a small scratch that was already there. I rented the car only for three days and and they accused me of causing damages in various places on their car even on the roof.
1.0
Details
Additional Fees
Additional Services
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Quality
Location
Price Affordability
Product or Service Quality
Reliability
Value for money
Website
#1265268
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