239 Sipson Rd, Sipson, West Drayton UB7 0HW, UK
Resolved
1.2
Details
Additional Fees
Additional Services
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Quality
Location
Price Affordability
Product or Service Quality
Reliability
Value for money
Website
0 comments

Update by user Oct 02

Having received no response from Green Motion, I contacted my credit card company. They made a request for Green Motion to provide documentary evidence supporting the charge. Within a few days of this, Green Motion admitted the charge was unjustified and issued a full refund.

Original review posted by user Sep 02

Earlier this week I returned a car to Green Motion and was told there were two new dents and I would be charged £220.The "dents" (which they said were in the rear wings and had been caused by other drivers opening car doors and knocking my vehicle) were NOT visible to either me or my two daughters.

Nor was it possible to feel any dents. I photographed the areas to see if this showed any damage - it did not.

My credit card was charged £220.80 on the same day.As yet, my £400 excess has not been returned.

Review about: Green Motion Car Rental.

Reason of review: Charged for "damage" which was invisible.

Monetary Loss: $800.

Preferred solution: Let the company propose a solution.

I didn't like: Dishonest practices, Charged for false damage.

Had an Experience with Green Motion?

Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like