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Green Motion - OVERALL EXPENSIVE CAR HIRE - will not use again

London Heathrow . No mention of £9 bus fare (for return 1 person) from airport to pick up place or that bus takes 20/30 minutes. Car had been cleaned but inside not very thorough. Inspection at outset.... Return inspection - Small mark - lower wheel arch - wasn't aware it was there until return inspection. Was very surprised when told I would be charged my excess of £150 (I had paid to bring excess down). It was no worse than some of the small marks already on the car. I'd be very surprised if the 'repair' will be carried out. Additional cost above rental price online £206. Do feel I've been had..... Be very wary of hiring from this company.....
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Author
Loss
$320
Review #421180 is a subjective opinion of poster.
3 comments
I am tourist from Hong Kong. I hired a car from Green Motion - Heathrow on 7th Apr ( Invoice # 36390) for 3 days. During My trip, my car was hit from behind and have a scratch on the bumper. I got the full accident from the other driver and he agreed that his...
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Anonymous
#738539

Do you happen to have the plate of the car? Same thing happened to me ad I would like to find out if they are charging the same scratch to everyone. Cheers!

Author
Location
London, England
Loss
$750
Review #418751 is a subjective opinion of poster.
Featured
2 comments
Green Motion - Inefficiency and Extortion: Worst Car Rental Experience in 20 Years
We reserved our Green Motion car online and didn't think to check reviews...sadly, because clearly our experience is their standard business practice. It took 45 minutes AFTER getting to the desk to get the car we reserved because their system was all handwritten...
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Anonymous
#797287

Thats looks like a pretty clear damage to me. you wouldn't give back your mates car with a scuff like that so why should a rental company tolerate it.

Author
Location
London, England
Loss
$678
Review #411991 is a subjective opinion of poster.
4 comments
Green Motion Paddington: Wish I'd done my research as reading review now, I see Green Motion are very very well know for dishonest practices and dissatisfied customers - but my experience was as follows. This company lures customers in with initially attractive rates,...
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Anonymous
#733767

Hey I work for a hire company which is very well known and I am a returns agent I hear the same old storeys I didn't do it blah blah u know its very easy to damage cars I've s...

Author
Location
London, England
Loss
$180
Review #410802 is a subjective opinion of poster.
0 comments
Firstly I have had problems with Green Motion previously and was given assurances that my rental with Green Motion Gatwick would be a smooth, easy and hassle free process. This was not the case. All started very well. On Friday 17 May, 2013 we found the car hire...
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Author
Review #410655 is a subjective opinion of poster.
0 comments
My advice is to be very cautious if you are renting a car from Green Motion. Here is what I experienced. On the morning of Friday March 15th, I rented a car from GreenMotion at Gatwick Airport, booked through EasyCar website. At the time of pickup , I went out with...
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Author
Location
Toronto, Ontario
Loss
$300
Review #408594 is a subjective opinion of poster.
2 comments
HR381151Hired car for 2 weeks.Returned with a stone chip in windscreen. GREENMOTION 'Pricing Menu' (legal?) quotes £80 for windscreen chip. £750 snatched from my Australian credit card, incurring $33 in international charges. Several emails and so many ignored...
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GreenMotionUK
#648532

Good evening Further to the above comments it might be useful to comment on the process involved here. The rental agents are not able to assess and quantify the cost of ...

Author
Location
London, England
Loss
$1158
Review #406325 is a subjective opinion of poster.
3 comments
Good afternoon, I am writing this message to every potential customer my problem with GreenMotion Edinburgh Airport. I confirm that they use fraudulent practises. I hire a car for a few days. When I returned back the car, the person there told me that there were two(...
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Anonymous
#644672

edinburgh do not put the damage on the check sheet guess why ?

Author
Location
Edinburgh, Scotland
Loss
$200
Review #403873 is a subjective opinion of poster.
3 comments
Let me start off with saying that I am normally not the type of person that complains. In fact, this is the first time I do so in this kind of manner, but the experience with Green Motion Car Rental has been such a disaster that I feel that I have no other choice. It...
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coolpom
#798789

Did you get any money back?

Author
Loss
$550
Review #402330 is a subjective opinion of poster.
1 comment
Always booked with atlas choice and ever a problem till now!! Booked stansted airport after I booked I realised it was an offsite office actually at the Hilton stansted ...I did contact atlas and they offered to change but by now was quite a bit more money so I stuck...
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Anonymous
#710352

This company really is awful. What other company says to bring the car back 1/4 full of petrol. Just another of their ways to scam you/ get all possible money from you. This ...

Author
Location
Barnsley, England
Review #398777 is a subjective opinion of poster.