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Hired a car from Green Motion at Edinburgh airport. Thorough inspection, at pickup; noted a few little scratches on wheels and elsewhere but nothing too significant. On return, different operative who went straight to wheels and found "new damage" - miniscule marks...
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Anonymous
Anonymous

It is appreciated you took the time to leave your comments. I am sorry you were disappointed about the damage charge. Your previous emails have been answered and it has been...

#457647
On returning car to London Heathrow Holiday Inn, the check in was done by a guy who quite clearly knew where to look for the mark. I have eight marks on my sheet already written down and the one clean wheel was where he found it. In total this company has claimed 1350...
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Anonymous
mightymichymac

Can I pls ask what car you were given to rent? As I am reading a lot of similar stories with GreenMotion and was wondering if they all had the same car. I had a Skoda estate...

#455737

Green Motion Edinborough Airport

I rented a car from Green Motion on 9-23-13, extending the rental time twice and returning it on 9-30-13. My wife had suffered a stroke while touring Scotland with friends and I had flown for 14 hrs from California to be with her during recovery. When I checked out the car I was not considering all the possible "gotcha's" and didn't think to ask what happens if I bring the car in earlier than the last date I extended to without notifying GM. It was not volunteered by the the check-out lady so I got zinged 2 extra days rental--something I could have and would have avoided had the information been provided, like it is with their competition, hotels and airlines; just a simple verbal statement of cancellation policy. Green Motions' response: it was in the contract, you should have known. I'll let the reader make up their mind if I should have known or not. But one thing I now know: I won't be renting from this firm again!
#452786
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I hired a car from Green Motion at the London Hilton on the weekend of the 12th October 2013, having been presented with them via a Travel Supermarket search through Argus Car Hire. The car supplied was nearly new and was a great car for the money but alarmbells rang...
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coolpom
coolpom

How much did you lose? 150, 300 or 1000 pounds? Was this Stanstead?

Anonymous
Doobs

Seems to be a recurring theme here. Run a mile rather than hire from these idiots.

#452670
Same case as many others. We were charged for a ridiculous dent on a wheel rim which was already there when we picked up the car. You could even see it was an old one. However, and here our mistake, we didn't pay much attention to the sketch they made with all the...
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Anonymous
mightymichymac

EXACTLY what just happened to me! NEVER EVER use them! raaaaah

#451968
I prepaid a rental with Green Motion in Malta, when I got at the airport the local office, they (a kid who barely spoke English) told me my credit card was not working to block the amount of 1,000 Euro necessary to rent, so they forced me to pay for the full insurance,...
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Anonymous
Claris

We too had a problem with Green Motion in Malta - nothing so bad as yours of course, but bad service, and obviously no reply to email sent with our criticisms. Solution: Never...

#451404
In June of 2013 I rented a car from Green Motion for a descent rate. Once I got to Heathrow I had to drag my luggage and myelf over hells half acres to finally key to the their kiosk at the Holiday Inn on Sipson Road. I endured. After 2 days I return the skate board...
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#448049

Hired a car under green motion, and paid extra to make sure my car would be similar to "VW POLO, FORD FIESTA, FIAT PUNTO OR SIMILAR" because most comftable driving small cars. After waiting over an hour to be seen at, the dude brought over our car. We was told would...
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Anonymous
ins

i posted in July 2013 of my horrendous experience and it looks like this unprofessional outfit is getting away with highway robbery and in broad daylight!! For everyone compla...

United, Pennsylvania
#447086

Don't use Green Motion

As the previous writers, I was charged ( in my view over-charged ) for a ridiculous "dent" on a door. It was so small that in order to see it the I had to low down and bend until it reflected with the light, however the inspector seamed to know that already and did exactly that, and , more interestingly, he did not proceed to inspect the rest of the car. Not even the fuel, which normally is high on their check list. This tells me one thing: he knew what he was looking for and once he found it he did not bother with other things, he had obtained what he wanted. No use in trying to talk to the manager (even worse) . Just don't use it!!
#446566
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First and last time I would hire a car from Green Motion. I did not have a chance to know the car provider only after I booked the car though a broker website. In my 5 min visit to Green Motion Office at Heathrow Airport, I felt uncomfortable when I have seen two...
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Anonymous
stellies05

yes that sounds familiar. My husband hired from Green Motion Heathrow and was charged another £46 when he picked up the car as he would do more than 90 miles a day. When he to...

Hemel Hempstead, England
#442352