Latest review first
Hired a car from Green Motion at Edinburgh airport. Thorough inspection, at pickup; noted a few little scratches on wheels and elsewhere but nothing too significant. On return, different operative who went straight to wheels and found "new damage" - miniscule marks...Read more
On returning car to London Heathrow Holiday Inn, the check in was done by a guy who quite clearly knew where to look for the mark. I have eight marks on my sheet already written down and the one clean wheel was where he found it. In total this company has claimed 1350...Read more
Green Motion Edinborough Airport
I rented a car from Green Motion on 9-23-13, extending the rental time twice and returning it on 9-30-13. My wife had suffered a stroke while touring Scotland with friends and I had flown for 14 hrs from California to be with her during recovery. When I checked out the car I was not considering all the possible "gotcha's" and didn't think to ask what happens if I bring the car in earlier than the last date I extended to without notifying GM. It was not volunteered by the the check-out lady so I got zinged 2 extra days rental--something I could have and would have avoided had the information been provided, like it is with their competition, hotels and airlines; just a simple verbal statement of cancellation policy. Green Motions' response: it was in the contract, you should have known. I'll let the reader make up their mind if I should have known or not. But one thing I now know: I won't be renting from this firm again!
I hired a car from Green Motion at the London Hilton on the weekend of the 12th October 2013, having been presented with them via a Travel Supermarket search through Argus Car Hire. The car supplied was nearly new and was a great car for the money but alarmbells rang...Read more
Same case as many others. We were charged for a ridiculous dent on a wheel rim which was already there when we picked up the car. You could even see it was an old one. However, and here our mistake, we didn't pay much attention to the sketch they made with all the...Read more
I prepaid a rental with Green Motion in Malta, when I got at the airport the local office, they (a kid who barely spoke English) told me my credit card was not working to block the amount of 1,000 Euro necessary to rent, so they forced me to pay for the full insurance,...Read more
In June of 2013 I rented a car from Green Motion for a descent rate. Once I got to Heathrow I had to drag my luggage and myelf over hells half acres to finally key to the their kiosk at the Holiday Inn on Sipson Road. I endured. After 2 days I return the skate board...Read more
Hired a car under green motion, and paid extra to make sure my car would be similar to "VW POLO, FORD FIESTA, FIAT PUNTO OR SIMILAR" because most comftable driving small cars. After waiting over an hour to be seen at, the dude brought over our car. We was told would...Read more
Don't use Green Motion
As the previous writers, I was charged ( in my view over-charged ) for a ridiculous "dent" on a door. It was so small that in order to see it the I had to low down and bend until it reflected with the light, however the inspector seamed to know that already and did exactly that, and , more interestingly, he did not proceed to inspect the rest of the car. Not even the fuel, which normally is high on their check list. This tells me one thing: he knew what he was looking for and once he found it he did not bother with other things, he had obtained what he wanted. No use in trying to talk to the manager (even worse) . Just don't use it!!
First and last time I would hire a car from Green Motion. I did not have a chance to know the car provider only after I booked the car though a broker website. In my 5 min visit to Green Motion Office at Heathrow Airport, I felt uncomfortable when I have seen two...Read more
Hemel Hempstead, England
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